REFUND INFORMATION · DRAFT

Refunds

Pre-launch draft for operator review. No purchases are accepted. The operator must confirm this policy, publish a real support contact, and test refunds before sales open. Effective date: pending.

No purchases are open

Pricing, URL allowance, and service duration have not been finalized. No package is on sale. The local prototype has no checkout, automatic payment, or renewal.

Policy to finalize before sales

The refund eligibility window and conditions must be agreed and displayed before payment.
The policy must explain what happens if activation misses the stated delivery deadline or the service cannot be delivered.
Duplicate or incorrect charges must have a clear correction and refund process.
Any refund would be handled manually through the actual payment provider. This software does not issue refunds.

How a request would work

Contact the support email listed on the Contact page with your order reference. Do not send full card numbers, passwords, or identity documents. That email is not available yet.

Proposed operator response target: within 3 business days. This target is not active and must be confirmed before launch. Bank or payment-provider processing time would be stated separately once the provider is selected; no settlement time is promised in this draft.

Stopping monitoring

The local prototype provides a stop control. Stopping future checks and requesting a refund are separate actions. The final service must explain the agreed refund and entitlement rules before either action is confirmed.

Your rights

This proposed policy does not limit rights you may have under applicable consumer law or the payment provider’s rules. The operator must review the final policy for the markets served.